Kirana Spa determines and operates under the private policy of Shiseido Co., Ltd. listed as below.

Kirana Spa is conducted under the supervision of PT. Prana Dewata Ubud ("PDU") which is an equally funded joint venture between Shiseido Co., Ltd. and PT. Puri Saren Agung (a hotel operator owned by the Royal Family of Bali).

Kirana Spa respects the privacy of the visitors to our website at www.kiranaspa.com ("Website") and is committed to carefully handling all visitors' personal information. By visiting our Website, you agree to the practices described in this Privacy Policy. Please note that PDU reviews its privacy practices form time to time and may make occasional changes to the policy. We ask that you periodically review this page to ensure continuing familiarity with the most current version of our Privacy Policy.

It is not necessary to provide any personal information (e.g., name and address) if you are limited to perusing the Website. However, in order to make a reservation, you will need to furnish us with certain personal information, such as your name, telephone number, and address. We are committed to ensuring that the information collected through the online reservation system is limited to providing you with the best service available at Kirana Spa.

1. Number of guests
2. Name of guests
3. Program, Villa, Treatment menu of each guest
4. Time of reservation
5. Accommodation
6. Request for transportation service in Ubud area
7. Contact telephone number, fax number
8. Contact E-mail address

This Website adopts the highest available technology to ensure confidentiality and security of personal information of our customers.

1. Protection of information from any illegal access to the Website is secured by using a firewall.
2. Protection of information through periodic analysis of the access history and making a contrivance alert system of any trespasser.

PDU and its business partners are committed to protecting all aspects of customers' personal information. PDU affiliated companies are obligated not to share any of your information to other third parties.

Service at Kirana Spa is available to adults who are 16 years old or older. Accordingly, we do not knowingly collect personally identifiable information from anyone under 16 years old.

Only when there are applicable legal matters, and when reasonable reasons apply, may we disclose your personal information under the following special conditions. However, except as provided in number one (1.) of this private policy, PDU will not disclose your personal information to any third parties.

1. When a public authority requests the disclosure of personal information held by PDU or the operator of this Website;
2. When it is necessary to protect the rights or property of our employees, or visitors of this Website; or
3. When immediate action is necessary to protect the safety of our company, customers and/or the public

This Website may contain links to other web sites. PDU is not responsible for the privacy practices or the contents of those websites linked to ours, thus please be cautious to your own privacy protection when you click through those links. This Privacy Policy applies solely to information collected by our Websites.

This website uses cookies in some of its contents for the purposes below;
A cookie is a small amount of data that includes an anonymous unique identifier that is sent to your browser from a website's computer and stored on your computer's hard drive.

Our cookies do not collect e-mail address, names or any other personally identifying information.

1. For the purpose to store necessary information to make more convenient for you to browse this website in the case an application is extended over several pages.
2. For the purpose to survey our visitor's online preferences that maybe collected by our company or a survey company which is appointed by our company to provide better services through this website.

Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. (You can usually change your browser setting to prevent accepting cookies. Please check the Help menu of your browser to learn how to change your cookie preferences.) However, if you do not receive cookies, you may not be able to take full advantage of all features and not be able to view all pages.

Please feel free to e-mail or call us with any questions regarding your personal information.
E-mail : info-english@kiranaspa.com
Telephone : (62+361) 976-333